Chocolate Fountain Frequently Asked Questions.
Q. why should we use you?
Q. what do we provide?
Q. how does the fountain work?
Q. what chocolate is used and why?
Q. how hygienic is it?
Q. what happens to the left over
chocolate?
Q. can it be used outside?
Q. does the chocolate contain nuts?
Q. can you burn yourself on the
chocolate?
Q. how far do you travel?
Q. how do I book?
Q.
Why should we use you?
A. We are proud family business, providing a friendly professional service. Flexible and accommodating. Experienced uniformed
caterers. Your special occasion means as much to us as it does to you.
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Q.
What do you provide?
A. We provide fountain(s) and stand(s), chocolate, dips, serviettes,
skewers, table decorations (for weddings you may wish to colour coordinate), any special requirements
and proficient uniformed operatives.
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Q.
How does the fountain work?
A. The base of the fountain heats to oparational temperature melting the chocolate, keeping a
constant temperature. The fountain is a specially made stainless steel
corkscrew, which turns and carries the chocolate from the base to the top, enabling the smooth flow of the chocolate.
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Q.
What chocolate is used and why?
A. Only the very best Belgium chocolate is used, this has a higher content of cocoa
butter than regular chocolate, specially formulated to ease flow and
coat surfaces.
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Q.
How hygienic is your service?
A. We follow STRICT food hygiene guidelines at all times, we never allow
"double dipping" and insist that new skewers be used with every visit to the Chocolate Fountain.
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Q.
What happens to the left over chocolate?
A. At Choc Dream, Health and Hygiene is paramount. We do NOT reuse uneaten surplus, and therefore will leave excess chocolate and accompaniments with the event organizer.
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Q.
Can the Chocolate Fountain be used outside?
A. The Chocolate Fountain is not recommended for outside use, due to possible adverse
weather conditions, flying insects, air bourn contaminants and hygiene requirements.
However it can be used in a covered marquee, or one of our catering trailers.
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Q.
Does the chocolate contain nuts?
A. The chocolate comes with a warning stating it "MAY" contain nuts.
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Q.
Can you burn yourself on the chocolate?
A. No. The temperature of the chocolate if maintained by the fountain cannot cause harm.
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Q.
How far do you travel?
A. We will travel approx 2 hours (150 miles) from Home Base (Pontefract) to your venue . For more details on
traveling please contact us.
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Q.
How do I book?
A. You can email your details or telephone us to check your date is available.
Then when we have discussed your requirements, arranged on a suitable package and price. We will then require a small deposit of £50 (non
refundable) to secure your date and time. The balance to be paid 3
weeks before your event.
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